Mediation is the out-of-court method of resolving disputes that is satisfactory to all in which a neutral and impartial third party and qualified Mediator helps the parties involved negotiate and communicate with each other to find a mutually acceptable solution to their dispute. Learn more >

✔ Voluntary process
✔ Party autonomy-The parties decide on the outcome
✔ Flexible process
✔ There are no winners & losers. Both sides benefit
✔ Quick resolution of the dispute
✔ Leads to maintaining good relations
✔ Cost saving
✔ Impartiality & Neutrality
✔ Confidentiality & Privacy
✔ Executable title
✔ Participation of legal entities
✔ Litigation is avoided
✔ It is possible to resolve disputes that will arise during the process
✔ The rights of the parties, as well as the right to judicial resolution of the dispute, are not affected
✔ It is a non-binding process. The parties are free to withdraw whenever they wish

● The dispute cannot be resolved through consultation between the lawyers and the parties
● The parties have an interest in maintaining good relations in the future
● Everyone seeks a consensual solution
● All parties are represented
● It does not concern fundamental rights of the parties
● There are no big power differences
● The parties are capable of expression and free will

Ιndicatively, through Mediation, a mutually acceptable solution can be found for disputes on issues such as:

● Family matters (custody, communication, alimony, participation in acquisitions, etc.)
● Medical Liability (with the possibility of insurance company participation)
● Real Estate Law (distribution of property rights on real estate)
● Lease Disputes
● Maritime Disputes
● Technical Disputes (from private projects with the possibility of the participation of experts)
● Employers and Employees (labor disputes)
● Execution of Contracts (non-observance of contractual terms)
● Industrial and intellectual property (trademarks, patents, copyrights)
● Compensation from car accidents (with the possibility of insurance company participation)
● Bank disputes (loan debt settlements)
● Commercial Disputes (between partners, traders and customers, traders and suppliers, payment of debts)

The following civil and commercial disputes are subject to the mandatory initial session Article 6- Law 4640/2019:

a) Family disputes, apart from those in cases a’, b’ and c’ of paragraph 1, as well as those in paragraph 2 of article 592 K.Pol.D.

b) Disputes that are adjudicated during the regular procedure and fall under the substantive jurisdiction of the Single-Member Court of First Instance, if the value of the subject of the dispute exceeds the amount of thirty thousand (30,000) euros and the Multi-Member Court of First Instance, in accordance with the provisions of the C. Pol.D.

c) Disputes for which there is a written agreement of the parties and an arbitration clause is in effect

In the above cases, for the admissibility of the discussion of the lawsuit that may be brought, a record of the mandatory initial Mediation session is filed together with the proposals of the discussion of the case.

Excluded from the Mandatory Initial Mediation Session of par.1 are the disputes where the party is the State, OTA or N.P.D.D.

Recourse to judicial mediation shall not relieve the parties from the mandatory initial Mediation session.

Online Mediation is a practice widespread throughout the world which is also provided for by the new law on Mediation (n. 4640/2019).

It has various forms, such as that of standard face-to-face Mediation, only with the use of technology, asynchronous communication between Mediator and parties, and others.

In this way the resolution process manages to cut across borders and jurisdictions, creating significant advantages for the parties to a dispute.

Online Mediation requires special Mediation skills and adequate knowledge of technology. Saves travel time and costs.

The parties can meet with each other and with the Mediator through their computer or mobile screen.

In online alternative dispute resolution, Mediation Spot uses all available platforms which provide a very welcoming and evolving environment that serves the needs and specifications of online dispute resolution.

In Mediation the Mediator acts as a catalyst, not imposing a solution, helping the parties involved to find the same solutions among themselves.

In contrast, in arbitration the arbitrator in essence tries the case and his decision is binding on the parties.